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At Ellie J Maui, we offer free standard shipping on all U.S. orders, with delivery in 3-7 business days via FedEx or USPS. Expedited shipping is available for a flat $9 fee, delivering in 1-3 business days. We currently only ship within the U.S. but are exploring international options. 

We accept returns within 7 days of purchase, provided the item is unused, in its original packaging, and in the same condition. Custom-made or personalized items are generally non-returnable unless defective or incorrect. Return shipping is the customer’s responsibility, but we’ll cover it if the item is damaged or incorrect. but are exploring international options.